
Problem:
During the inception of mid-year in 2022, one of our major oil & gas sector client was facing a major server downtime where their IT head was continuously receiving the error message of “System Board voltage is outside of the range”. The Vendor which was managing their annual maintenance contract (AMC) was not able to detect the exact problem of the server and just because of the same reason the vendor had asked the IT head to replace or upgrade the existing server in order to get the issue resolved at the earliest.