Privacy Policy

Official Privacy Policy Page for Zaco Computers Pvt. Ltd.

Zaco Computers Pvt Ltd (“Zaco Computers”, “we”, “our” or “us”) recognizes your need for privacy protection on the internet and has implemented this Privacy Policy to demonstrate our commitment to fair information practices and the protection of privacy. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information (PII) in accordance with our website. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context.

What types information do we collect?

What types of information do we collect at Zaco

We invite you to explore our site www.zacocomputer.com (“site”). There is no need to for you to tell us who you are or reveal any information about yourself. However, certain information such as unique identifiers tied to your browser, IP address, domain service, type of computer and type of web browser is automatically collected. No personal

information is obtained; rather just the patterns of usage may be tracked and monitored.

We collect information from you when you visit our website, register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.

∙ Name / Username

∙ Phone Numbers

∙ Email Addresses

∙ Mailing Addresses

∙ Job Titles

∙ Billing Addresses

∙ Debit/credit card numbers

∙ Age

We also use “cookies” to customize content specific to your interests and personalize your website experience, such as recognizing you by name when you return. We do not use cookies to track or collect personal identification information from you. By using the site, you agree that we can place cookies and other similar technology on your device.

When do we collect information?

We collect information from you when you register on our site, request to receive additional information regarding our products and services, request a quotation, place an order, send us a question, use live chat, participate in surveys or other promotional activities, subscribe to newsletters, promotional materials, apply for a job, or contact us.

How do we use your information?

How do we use your information at Zaco?

We use the information we collect in various ways, including to:

∙ Quickly and safely process your transactions

∙ Respond to you after receiving your requests or queries

∙ Improve customer service (your information helps us to more effectively respond to your customer service requests and support needs)

∙ Personalize your experience (your information helps us to better respond to your individual needs)

∙ Improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)

∙ Develop new products, services, features, and functionality

∙ Inform about our new / existing products & services

∙ Send periodic emails, newsletters and latest offers

∙ Find and prevent fraud

Could my information be transferred to other countries?

Could my information be transferred to other countries?

Zaco Computers Pvt Ltd is incorporated in Mumbai, India. Information collected via our website, through direct interactions with you, or from use of our help services may be transferred from time to time to our offices or personnel, or to third parties, located throughout the world, and may be viewed and hosted anywhere in the world, including countries that may not have laws of general applicability regulating the use and transfer of such data. To the fullest extent allowed by applicable law, by using any of the above, you voluntarily consent to the trans-border transfer and hosting of such information.

How do we keep personal information confidential and secure?

How do we keep personal information confidential and secure at Zaco?

On our side, we have implemented reasonable security measures at our facilities and on our servers to protect against loss, misuse, or alteration of information collected. We take precautions to protect the security of your information. We have physical, electronic, and managerial procedures to help safeguard, prevent unauthorized access, maintain data security, and correctly use your information. However, neither people nor security systems are foolproof, including encryption systems. In addition, people can commit intentional crimes, make mistakes or fail to follow policies. Therefore, while we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security. If applicable law imposes any non-disclaimable duty to protect your personal information, you agree that intentional misconduct will be the standards used to measure our compliance with that duty.

Except as otherwise provided in this Privacy Policy, we will keep all personal information private and will not share it with third parties, unless such disclosure is necessary to (1) conform with applicable law, government orders, court orders or legal process served on Zaco Computers Pvt Ltd; and (2) to protect our rights, the users of the site or the public. This includes exchanging information with other companies and organizations for fraud and credit risk protection. As we continue to develop our

business, we might sell or buy business units, which may require the transfer of customer information as business assets. Other than as set out above, you will receive notice when information about you might go to a third parties and you will have an opportunity to choose not to share the information. If you have any questions about the security on our website, please contact us.

How do you correct / update personal information?

How do you correct / update personal information at Zaco?

You can always review and update your information by signing into your account. If you do not have an account and your personal information has changed, please contact us.

How long do we keep your personal information?

User information on our server or in our archives is kept for as long as necessary, in accordance with our general data retention policy or as required by law, whichever is longer. In some cases, information posted may stay in the public domain indefinitely.

How do we protect your information?

How Do We Protect Your Information at Zaco? 

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) is never kept on file. We cannot, however, ensure or warrant the absolute security of any information you transmit to us or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

 

Sale of Business

Sale of Business

We reserve the right to transfer information to a third party in the event of a sale, merger or other transfer of all or substantially all of the assets of Zaco Computers Pvt Ltd or any of its Corporate Affiliates (as defined herein), or that portion of Zaco Computers Pvt Ltd or any of its Corporate Affiliates to which the Service relates, or in the event that we discontinue our business or file a petition or have filed against us a petition in bankruptcy, reorganization or similar proceeding, provided that the third party agrees to adhere to the terms of this Privacy Policy.

Affiliates

We may disclose information (including personal information) about you to our Corporate Affiliates. For purposes of this Privacy Policy, “Corporate Affiliate” means any person or entity which directly or indirectly controls, is controlled by or is under common control with Zaco Computers Pvt Ltd, whether by ownership or otherwise. Any information relating to you that we provide to our Corporate Affiliates will be treated by those Corporate Affiliates in accordance with the terms of this Privacy Policy.

Governing Law

Governing Law

This Privacy Policy is governed by the laws of Mumbai, India without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy except for those individuals who may have rights to make claims under Privacy Shield, or the Swiss-US framework.

The laws of Mumbai, India, excluding its conflicts of law rules, shall govern this Agreement and your use of the website. Your use of the website may also be subject to other local, state, national, or international laws.

By using our website or contacting us directly, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, you should not engage with our website, or use our services. Continued use of the website, direct engagement with us, or following the posting of changes to this Privacy Policy that do not significantly affect the use or disclosure of your personal information will mean that you accept those changes.

Log Files

Log Files at Zaco

We follow a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Links to Other Websites

Links to Other Websites

This Privacy Policy applies only to the Products and / or Services offered on our website. The Products and / or Services may contain links to other websites not operated or controlled by us. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us.

Please remember that when you use a link to go from the Products and / or Services to another website, our Privacy Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our platform, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Advertising

Advertising at Zaco

This website may contain third party advertisements and links to third party sites. Zaco Computers Pvt Ltd does not make any representation as to the accuracy or suitability of any of the information contained in those advertisements or sites and does not accept any responsibility or liability for the conduct or content of those advertisements and sites and the offerings made by the third parties.

We work hard to make sure that ads are safe, unobtrusive, and as relevant as possible.

Third party advertisements and links to other sites where goods or services are advertised are not endorsements or recommendations by Zaco Computers Pvt Ltd of the third party sites, goods or services. We take no responsibility for the content of any of the ads, promises made, or the quality/reliability of the products or services offered in all advertisements.

 

Advertising Partners Privacy Policies

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on our site, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that we have no access to or control over these cookies that are used by third party advertisers.

Cookies for Advertising

These cookies collect information over time about your online activity on the website and other online services to make online advertisements more relevant and effective to you. This is known as interest-based advertising. They also perform functions like

preventing the same ad from continuously reappearing and ensuring that ads are properly displayed for advertisers. Without cookies, it’s really hard for an advertiser to reach its audience, or to know how many ads were shown and how many clicks they received.

Cookies

Cookies at Zaco

We use “Cookies” to identify the areas of our website that you have visited. A Cookie is a small piece of data stored on your computer or mobile device by your web browser. We use Cookies to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality like videos may become unavailable or you would be required to enter your login details every time you visit the website as we would not be able to remember that you had logged in previously. Most web browsers can be set to disable the use of Cookies. However, if you disable Cookies, you may not be able to access functionality on our website correctly or at all. We never place Personally Identifiable Information in Cookies.

Blocking and Disabling Cookies and Similar Technologies

Blocking and disabling cookies and similar technologies at Zaco

Wherever you’re located you may also set your browser to block cookies and similar technologies, but this action may block our essential cookies and prevent our website from functioning properly, and you may not be able to fully utilize all of its features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, site preferences) if you block cookies on your browser. Different browsers make different controls available to you. Disabling a cookie or category of cookie does not delete the cookie from your browser, you will need to do this yourself from within your browser, and you should visit your browser’s help menu for more information.

Remarketing Services

Remarketing Services at Zaco

We use remarketing services. What Is Remarketing? In digital marketing, remarketing (or retargeting) is the practice of serving ads across the internet to people who have already visited your website. It allows your company to seem like they’re “following” people around the internet by serving ads on the websites and platforms they use most.

Payment Details

Payment Details at Zaco

In respect to any credit card or other payment processing details you have provided us, we commit that this confidential information will be stored in the most secure manner possible

Third-Party Services

Third-Party Services at Zaco

We may display, include or make available third-party content (including data, information, applications and other products services) or provide links to third-party websites or services (“Third- Party Services”).

You acknowledge and agree that Zaco Computers Pvt Ltd shall not be responsible for any Third-Party Services, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality or any other aspect thereof. Zaco Computers Pvt Ltd does not assume and shall not have any liability or responsibility to you or any other person or entity for any Third-Party Services.

Third-Party Services and links thereto are provided solely as a convenience to you and you access and use them entirely at your own risk and subject to such third parties’ terms and conditions.

Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

 

Information about General Data Protection Regulation (GDPR)

Information about General Data Protection Regulation (GDPR)

We may be collecting and using information from you if you are from the European Economic Area (EEA), and in this section of our Privacy Policy we are going to explain exactly how and why this data is collected, and how we maintain this data under protection from being replicated or used in the wrong way.

What is GDPR?

GDPR is an EU-wide privacy and data protection law that regulates how EU residents’ data is protected by companies and enhances the control the EU residents have, over their personal data.

The GDPR is relevant to any globally operating company and not just the EU-based businesses and EU residents. Our customers’ data is important irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide.

Why is GDPR important?

GDPR adds some new requirements regarding how companies should protect individuals’ personal data that they collect and process. It also raises the stakes for compliance by increasing enforcement and imposing greater fines for breach. Beyond these facts it’s simply the right thing to do. At Zaco Computers, we strongly believe that your data privacy is very important and we already have solid security and privacy practices in place that go beyond the requirements of this new regulation.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

∙ The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

∙ The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

∙ The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

∙ The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

∙ The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

∙ The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

What is Personal Data?

What is Personal Data?

Any data that relates to an identifiable or identified individual. GDPR covers a broad spectrum of information that could be used on its own, or in combination with other pieces of information, to identify a person. Personal data extends beyond a person’s name or email address. Some examples include financial information, political opinions, genetic data, biometric data, IP addresses, physical address, sexual orientation, and ethnicity.

The Data Protection Principles include requirements such as:

∙ Personal data collected must be processed in a fair, legal, and transparent way and should only be used in a way that a person would reasonably expect. ∙ Personal data should only be collected to fulfill a specific purpose and it should only be used for that purpose. Organizations must specify why they need the personal data when they collect it.

∙ Personal data should be held no longer than necessary to fulfill its purpose. ∙ People covered by the GDPR have the right to access their own personal data. They can also request a copy of their data, and that their data be updated, deleted, restricted, or moved to another organization.

California Residents

California Residents

The California Consumer Privacy Act (CCPA) requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

We are also required to communicate information about rights California residents have under California law. You may exercise the following rights:

∙ Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.

∙ Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.

∙ Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected. ∙ Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

California Online Privacy Protection Act (CalOPPA)

CalOPPA requires us to disclose categories of Personal Information we collect and how we use it, the categories of sources from whom we collect Personal Information, and the third parties with whom we share it, which we have explained above.

CalOPPA users have the following rights:

∙ Right to Know and Access. You may submit a verifiable request for information regarding the: (1) categories of Personal Information we collect, use, or share; (2) purposes for which categories of Personal Information are collected or used by us; (3) categories of sources from which we collect Personal Information; and (4) specific pieces of Personal Information we have collected about you.

∙ Right to Equal Service. We will not discriminate against you if you exercise your privacy rights.

∙ Right to Delete. You may submit a verifiable request to close your account and we will delete Personal Information about you that we have collected. ∙ Right to request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

We do not sell the Personal Information of our users.

For more information about these rights, please contact us.

Children’s Information

Children’s Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

We do not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Disclaimer

THIS SITE AND ITS CONTENT ARE PROVIDED “AS IS” AND WE EXCLUDE TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW ANY WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE.

Except as otherwise required by law, neither Zaco Computers nor its directors, employees, content providers, affiliates or other representatives will be liable for damages of any kind (including, without limitation, lost profits, direct, indirect, compensatory, consequential, exemplary, special, incidental or punitive damages) arising out of your use of or your inability to use the site or the contents of the site whether or not Zaco Computers has been advised of the possibility of such damages.

We use reasonable efforts to ensure the accuracy, correctness and reliability of the contents on the site, but make no representations or warranties as to the accuracy, correctness or reliability.

Updates and Changes

From time to time, we may need to add, change, update or modify the Privacy and/or the Cookies Policy. These changes will be effective upon posting on the site without prior notice to or consent from you. If changes are material, however, a more prominent notice will be made on our site. If you have any questions about our Privacy Policy, Cookies Policy and/or our practices, please contact us.

 

Contact Us

Don’t hesitate to contact us if you have any questions.

Via Email: info@zacocomputer.com

Via this Address: Zaco Computers Pvt Ltd, 3, DLH Park, S. V. Road, Goregaon (W), Mumbai – 400062, India.

 

Consent  

We’ve updated our Privacy Policy to provide you with complete transparency into what is being set when you visit our site and how it’s being used. By using our website, registering an account, or making a purchase, you hereby consent to our Privacy Policy and agree to its terms.

Effective From: 25th March, 2021

Last Updated: 16th August, 2021