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Terms & Conditions

Updated at 4-01-2021

 

This website is operated by Zaco Computers Pvt. Ltd. Throughout the site, the terms “we”, “us”, “our” and “Zaco” refer to Zaco Computers Pvt. Ltd. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By accessing our website and / or placing an order with us, you engage in our “Service” and are agreeing to be bound by the following terms and conditions

(“Terms of Service”, “Terms”), all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. These terms apply to the entire website and any email or other type of communication between you and Zaco Computers Pvt. Ltd.

Under no circumstances shall our team be liable for any direct, indirect, special, incidental or consequential damages, including, but not limited to, loss of data or profit, arising out of the use, or the inability to use, the materials on this site, even if Zaco or an authorized representative of Zaco has been advised of the possibility of such damages. If your use of materials from this site results in the need for servicing, repair or correction of equipment or data, you assume any costs thereof. Zaco will not be responsible for any outcome that may occur during the course of usage of our resources. We reserve the rights to change prices and revise the resources usage policy in any moment. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

 

The materials on our web site are provided with a 30 day warranty. We do not guarantee that any remaining MFG warranty on the products can be transferred to the new owner. Further, we do not warranty software or any 3rd party hardware that has been installed in to a system by the purchaser. ZACO COMPUTERS PVT. LTD. IS AN INDEPENDENT RESELLER UNASSOCIATED WITH PRODUCT MANUFACTURERS OR LICENSE HOLDERS. USE OF THEIR NAMES, LOGOS AND TRADEMARKS IS INTENDED AS”FAIR USE” ONLY FOR THE INDEPENDENT RESALE OF THEIR PRODUCTS, AND IT DOES NOT IMPLY ANY AFFILIATION WITH OR SPONSORSHIP BY THE MANUFACTURERS OR LICENSE HOLDERS.

 

By agreeing to these Terms & Conditions, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.

 

In addition to other prohibitions as set forth in the Terms & Conditions, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

 

The materials appearing on Zaco’s web site may include technical, typographical, or photographic errors. We are not responsible if information made available on this web site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate or more complete sources of information. Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time without notice, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

 

Your submission of personal information through the online store is governed by our Privacy Policy.

 

Zaco has not reviewed all of the sites linked to our web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Zaco of the site. Use of any such linked web site is at your own risk.

 

Any feedback, comments, ideas, improvements or suggestions (collectively, “Suggestions”) provided by you with respect to the website shall remain the sole and exclusive property of Zaco Computers Pvt. Ltd. We shall be free to use, copy, modify, publish, or redistribute the Suggestions for any purpose and in anyway without any credit or any compensation to you.

 

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

Zaco Computers Pvt. Ltd. will provide thirty (30) days warranty on its products and parts. All product will be free of defects regarding the material and the workmanship there of. Warranty duration begins the date the product is invoiced and will be covered for thirty (30) days. Our warranty covers hardware only. Extended Warranty can be purchased. Throughout the duration of your warranty, we will, at our discretion, (i) provide the product or part with a comparable or better replacement, (ii) supply replacement parts needed to fix or repair the product, (iii) fix the product, (iv) refund or credit the amount customer paid for product; Shipping & Handling might be subject to deduction on refund; Refunds will be provided within 7-10 Business Days upon return of faulty product; We will not refund or reimburse you for any services performed by any other party than Zaco. All replacement products will be warranted for the remainder of the original warranty duration. Defective components or products must be returned to Zaco within Ten (10) Days of receiving the replacement. Failing to return the defective components or product within Ten (10) Days will result in the customer being charged for all replacement products. If replacement components are not available, then Zaco will make every reasonable effort to locate replacement parts or products. We require support from you regarding troubleshooting and inspecting your product. Customer will follow Zaco warranty process. Our Limited Warranty does NOT cover any misuse, mishandling, viruses, accidents, abuse, unauthorized service or parts or the combinations of our products with other products, or other errors caused by the customer. Software related issues and minor imperfections not materially changing functionality are not covered.

 

Zaco warrants that all services are executed in a professional manner. All customer files should be backed up before services are performed by us. WE ARE NOT RESPONSIBLE FOR ANY LOSS OF DATA. IT IS THE RESPONSIBLITIY OF THE CUSTOMER TO SAVE OR BACKUP ANY DATA.

 

If defective products are received from Zaco during the warranty period, then you must follow Zaco Warranty Process. First, fill out our RMA Form. Then either call us on +91-22-28718800 and/or email us on info@zacocomputer.com. We may require your support with diagnosing and/or repairing issues before we ship out replacement parts. Once the issue is discovered, we will decide the proper course of action to move forward. We might require a return product shipment in order to repair or replace the product. If a return of defective product is required, then we will issue an “RMA Number” (Return Material Authorization). RMA Number must be included in the return shipment. Failure to acquire RMA Number before shipping product to us will relieve Zaco of all further obligations under this Warranty Agreement. Ship returned products to: Zaco Computers Pvt. Ltd., 3, DLH Park, S. V. Road, Goregaon (West), Mumbai – 400062, Maharashtra, India or address provided to you by Zaco.

 

EXCLUDING THE WARRANTIES EXPRESSED IN THIS AGREEMENT, ZACO DISCLAIMS ANY AND ALL OTHER WARRANTIES, BOTH IMPLIED OR EXPRESSED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR INTENDED PURPOSE OR USE, NON- INFRINGEMENT OR ORIGINALITY. IN NO EVENT SHALL ZACO BE LIABLE FOR ANY CLAIMS ALLEGING NEGLIGENCE OR WORSE OR FOR ANY INDIRECT, CONSEQUENTIAL, INCIDENTAL, OR PUNITIVE DAMAGES (INCLUDING BUT NOT LIMITED TO DOWNTIME COSTS OR LOSS OF USE, INCOME, DATA, PROFITS, OPPORTUNITY, OR GOODWILL) NOR SHALL ZACO BE LIABLE FOR ANY DAMAGE TO OTHER PRODUCTS, REGARDLESS OF WHETHER OR NOT ZACO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. ZACO’S MAXIMUM AGGREGATE LIABILITY HEREUNDER SHALL NOT EXCEED THE PURCHASE PRICE.

 

You agree to indemnify, defend and hold harmless Zaco and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms & Conditions or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

 

Zaco ships via FedEx and Bluedart courier services. Larger shipments may also be sent via a freight courier. We cover free ground shipping across India for most of our products. In most cases if you order a spare part before 5pm IST; it will ship the same day. Servers normally take 1-2 days to ship depending on the quantity ordered. If you need a product to ship out ASAP contact one of our sales representatives directly. All of our products are safely and professionally packed prior to being shipped to your location.

 

Upon receiving, all products must be inspected immediately, and any physical damage must be notified to our team within 3 Business Days. Any products returned with physical damage which was not notified from customer to us within 3 Business Days will not be covered by warranty.

 

Zaco may modify, revise or cancel its Limited Warranty, Return Policies, or these Terms and Conditions from time to time, at its sole discretion without notice, and such change will not affect Product ordered by Buyer prior to the date of such change. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions.

 

Zaco shall be entitled to suspend any (further) performance of an order or to dissolve the order or agreement, without prejudice to its right to claim alternative or additional damages, if Buyer is granted a suspension of payments or is declared bankrupt; if Buyer defaults in complying with one or more of its obligations to Zaco; or if Zaco fears that Buyer is or will be unable to meet its obligations under the agreement and Buyer fails to offer adequate security for the performance of its obligations within the period indicated by Zaco. If one of the events referred to in this article occurs, all claims Zaco may have against Buyer on whatever basis will immediately become due.

 

Requests to cancel or reschedule orders must be agreed to in writing and may or may not be accepted in Zaco’s absolute discretion. Without waiving any of its rights, Zaco is entitled to recover all its costs and profits arising out of Buyer’s attempt to cancel.

 

These Terms & Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the city of Mumbai, India

 
Contact Us

Questions about the Terms of Service should be sent to us at info@zacocomputer.com